Features
Everything you need to close COD gaps
Reconciliation, real courier numbers, return-risk screening and per-courier reporting — all from your Shopify admin.
Reconciliation
Mark COD orders paid the moment they're delivered
Parcelo reads delivery status from your courier and reconciles it against your Shopify orders. When a parcel is delivered it can mark the COD order paid and tag it — so your order list always reflects reality, with no manual ticking off a courier sheet.
- Delivered parcels reconciled automatically against Shopify orders
- Optional: hold delivered orders in a queue for your approval instead
Courier charges
See exactly what the courier took on every order
Parcelo shows the delivery charge, tax, and fees the courier deducted for each order, and what should have been remitted to you. It never shows a settled figure until the courier has actually settled it — so you act on real numbers, not estimates.
- COD collected, courier took, net remitted and owed — per order
- Unusual-charge flags when a deduction looks off
Return risk (RTO)
Flag high-return customers before you ship COD again
Parcelo ranks customers by their delivery history, so the ones who refuse deliveries and rack up return fees stand out before you ship to them on COD again. On the Pro plan, a new order from a high-risk customer is tagged automatically so it stands out in your order list.
- Delivered, returned, refused and RTO% per customer
- Auto-tag high-risk new orders on Pro
Reports
Per-courier reports for any period, with CSV export
See how each courier performed over any period — parcels delivered and returned, return rate, the charges you paid, and what was remitted — then export a CSV for your books in one click.
- Delivery activity, charges and remittance by period
- One-click CSV export for your accountant
Setup
Connect PostEx or import a CSV in minutes
Add your PostEx account or import a CSV, and Parcelo turns each fulfilled tracking number into a parcel it follows. It's read-only on your courier — it never books shipments or prints labels; it reconciles what's already moving.
- PostEx supported today, more couriers on the way
- CSV import for couriers without an API
One queue
Clear every stuck parcel each morning
Every stuck parcel, failed attempt, and pending mark-paid lands in one action queue — so your daily COD admin is a single list to clear, not five browser tabs.